To exchange an item that you purchased online please follow the online return/exchange process
** Please note we no longer accept exchanges online. You may still exchange your online purchase at one of our Standalone or Outlet stores. Alternatively, you can return your purchase for a refund and place a new order online. Please contact firstname.lastname@example.org for further information or submit a request with your order details.**
Review will reimburse any reasonable shipping charges for return of goods that are deemed faulty.
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. If you purchased a product with a major fault, you have the right to ask for your choice of a replacement or refund. If you purchased a product with a minor fault, we can choose to give you a free repair instead of a replacement or refund. Further information is available at https://www.accc.gov.au/consumers/consumer-rights-guarantees/repair-replace-refund
For any further queries please contact Review Customer Service: Monday-Friday 9am-5pm: