Having trouble with a coupon code?
If your coupon code won’t apply or you get an error message, check whether the following applies to you:
- You’ve already used the code. Some coupon codes can only be used once, so if you’ve ever used the code in the past then it won’t work again.
- The items aren’t eligible. Check the terms and conditions of the code, and make sure the items in your shopping bag aren’t excluded items.
- The code has been entered incorrectly. Coupon codes are case sensitive so enter it exactly as it is written and try again.
- The code has expired. Check the expiry date of the code, as some of them run for a limited time or expire after a set period.
If you have checked all of the above and are still having issues with the code, please use the 'live chat' or 'Contact Us' button below to report the issue.